CASAS DE CUBA is the most comprehensive travel services agency in Cuba.
For over 20 years, Casas de Cuba has been connecting travelers from around the world with the most authentic side of Cuba: the one made of music, scents, smiles, and unforgettable colors. Our team of Cuban professionals, knows the island inside out and will help you choose the best accommodation, transportation, and experiences.
With Casas de Cuba, you can plan your tailor-made vacation through the services we offer:
🏠 Casas Particulares: Discover a selection of the best casas particulares (B&Bs) across the island (Havana, Trinidad, Viñales, Cienfuegos, Santiago de Cuba, Baracoa) : modern comfort, family hospitality and genuine Cuban charm. Book online and pay on site, in Cuba.
🏨 All-Inclusive Hotels and Resorts: From boutique hotels in Havana to resorts in Varadero, Guardalavaca, Cayo Santa Maria, Cayo Largo, Cayos Coco and Guillermo, we recommend only properties we have personally tested. Avoid unpleasant surprises and always get the best value.
🌅Excursions and Tours in Cuba: We offer private or group excursions, cultural tours, nature experiences, and guided visits to the island's most beautiful destinations. From Viñales Valley to Trinidad, from Havana to Varadero: each itinerary can be customized to your interests.
🚐Transfers and Chauffeured Cars: We organize private and shared transfers between airports (Havana, Varadero, Holguín), cities, and beaches. Rely on professional local drivers and comfortable, air-conditioned, and safe vehicles to explore Cuba safely and easily.
👥Travel Agency Services: We provide ground services for travel agencies and tour operators: accommodation, transportation, and tours for groups and individuals at competitive rates. We have been working with international partners for over two decades.
❓ Frequently Asked Questions about Traveling to Cuba (FAQ) ❓
💳 How does payment for services work with Casas de Cuba? We offer maximum flexibility of choice. For casas particulares and transportation, direct cash payment is possible in Cuba. If you prefer to travel without carrying too much cash, you can choose to prepay for the services into our account, and we will take care of settling with the properties. Please note: for high-end accommodations (e.g., villas with a pool or premium houses) or to secure transportation, local owners and drivers may require an advance deposit to guarantee the reservation.
🔑 How are hotels and resorts in Cuba booked and paid for? Hotel bookings follow a dedicated procedure to avoid unpleasant surprises. Once we receive availability and official confirmation from the hotel's booking office, we request prepayment from the customer. Subsequently, Casas de Cuba takes care of paying the hotel directly, guaranteeing your hassle-free access to the property.
🗺️ What happens in case of cancellation of transportation or cars with a driver? To protect the work of local drivers and prevent them from losing bookings due to last-minute cancellations, a small advance payment may be required for certain transfer services or private cars. The remaining balance for domestic transportation can be paid directly on-site, in Cuba, according to the agreed terms.
🗣️ In which languages do you provide assistance and guide services in Cuba? The website and customer support (including via WhatsApp) are fully available in three languages: English, Spanish and Italian. In addition, for excursions and guided tours in Havana, we have a team of professional local guides who can also operate in French, Russian, Polish, and German, offering a tailor-made service for international travelers.